press release

NOTICE OF SERVICE CHANGE – COVID-19 Call Centre to Close

Point Edward, ON – Lambton Public Health (LPH) is notifying the public that the COVID-19 Vaccine Call Centre will be discontinued on Thursday, March 17, 2022.

The COVID-19 situation in our community continues to improve; due to high vaccination rates and continued adherence to public health safety measures, the demand for the COVId-19 Vaccine Call Centre has diminished. As we transition towards our next normal and move through Ontario’s Reopening plan, we expect this demand to further decrease.

The COVID-19 vaccine is still the best protection for yourself and your family against severe COVID-19.  For details on upcoming clinics and location visit GetTheVaccine.ca.  Individuals who have questions or need assistance with booking a COVID-19 vaccine appointment may call our main line, Monday to Friday, 8:30 a.m. to 4:30 p.m. at 519-383-8331, toll-free at 1-800-667-1839.

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Please contact:

LPH-media-inquiries@county-lambton.on.ca

Quick Facts

  • The Vaccine Call Centre received over 43,000 calls since its inception in May, 2021
  • At its peak in June, 2021, the call centre was processing over 530 calls per day, with over 600 on June 15th.